Thank you for choosing us to purchase your favorite products and we are happy to serve you. If you are not satisfied with the product because of defect that happened to it during shipping or you received a different product, we at Saudi Ceramics will do our best to make it easy and fast.
All you have to do is call our customer service who will assist you accordingly at 920011124 or send an email to email@example.com within 10-15 days of receiving your shipment
- The product must be returned to us in the same condition as received and in its original box and packaging intact. Where there is break or defect by the customer, the company will not accept the return
- The original invoice must be presented.
- Products that have been opened and have a manufacture defect can be replaced with the same item.